Workshop Manager

The main responsibility of the Workshop Manager is to proactively develop and manage the workshop business and operations in order to maximize customer and employee satisfaction, as well as business performance contributing to the profitable growth of Scania. The Workshop Manager ensures that customers have great confidence in the workshop through the provision of excellent service by managing employees and customer relationships.

Job Responsibilities

Workshop management

Manage and plan the daily operations of the workshop, working with and acting on deviations. Leading and motivating the workshop and service staff and Services Salesman personnel.

• Set routines for planning and follow up meetings
• Carry out regular meetings
• Verify there is an efficient flow of authorized work in the workshop, ensuring quality and documentation
• Develop, implement and monitor standards and routines, maintaining a high standard of...