Location
toronto
Job Type
Full-time
Posted
July 13, 2026
Job Description
Overview
Requisition ID:
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Operations Lead is responsible for the delivery and continuous improvement of the workplace experience. The role requires skills in service delivery, continuous improvement, community management, and effective communication to ensure employees and visitors are engaged and productive. Responsibilities include governance, policy adherence, and applying learnings to future implementations while supporting the overall success of the Operations Model through collaboration.
Responsibilities
- Onsite & Virtual Support: Provide on-site support for employees; manage virtual support across platforms such as MS Teams, Workplace, Scotiabank Live and Visitor Management System; report on floor capacity using centralized tools (OfficeSpace).
- Employee Experience: Act as a central point of contact for employees and guests...