Workplace Experience Associate (Soft Services)

POSITION GOALS

• Assist the Workplace Services Lead in the delivery of services to operate and maintain the property including any designated financial, technical, maintenance, procurement, asset & vendor management.
• Develop an understanding of and sound working relationships with key representatives of the client and key suppliers/service providers with whom you operate in support of the site.

DUTIES AND RESPONSIBILITIES

• Service Delivery: Manage, monitor, and coordinate all soft services to ensure high-quality service delivery, including daily cleaning, meeting services, waste management, security, pest control, landscaping, dining, reception and other related services.
• Vendor Management: Oversee and manage service providers, contractors, and vendors to ensure adherence to service level agreements, contracts, and quality standards. Conduct regular inspections to assess performance and address any deficiencies.
• Bu...