Workday Financials Consultant (P2P)- Post-Deployment

As a Workday Financials Consultant (P2P) in Kainos, you will play a critical role in supporting our global customers post‑deployment. You’ll be responsible for configuring, troubleshooting, and optimising solutions, ensuring our clients continue to derive value from their Workday investment.

This is a hands‑on, client‑facing role suited to experienced consultants who thrive in fast‑paced environments and are passionate about delivering exceptional support. You will also help develop the skills of junior team members and contribute to a culture of continuous improvement.

Key Responsibilities

• Efficiently manage and prioritise incoming Workday tickets to ensure timely resolution and high client satisfaction.
• Perform accurate triage of support cases, assessing case type, impact, urgency, and priority.
• Ensure compliance with Service Level Agreements (SLAs), particularly around Target Response and Fix Times.
• Collaborate with...