Westlake Customer Service Specialist

Enhance customer satisfaction as a Customer Service Specialist at Westlake. This contract role is focused on managing orders, resolving inquiries, and ensuring timely deliveries.

In this 15-month contract position, you will handle customer orders via phone, fax, or mail at Westlake. You will work closely with internal departments, manage shipping schedules, and address complex order issues. High-level compliance with SOX regulations and documentation management are key aspects of the role.

Key Responsibilities:
• Manage order processing accurately in JDE system
• Resolve complex issues according to department guidelines
• Develop and maintain sales order documentation
• Collaborate with supply chain for effective order fulfillment
• Ensure SOX compliance and maintain accurate records

Requirements:
• Business Management degree or equivalent
• 5 years of customer service experience required
• Experienc...