Warranty Specialist with Jayman Homes

Join the Jayman team in Edmonton as a Warranty and Customer Care Specialist. This full-time position emphasizes efficient scheduling and quality customer interactions.
As a key member of the customer care team, you'll coordinate trades and manage service requests to ensure the highest standards of repair work. Your ability to adapt and maintain high communication levels will enhance customer satisfaction and uphold brand excellence. Focus on building relationships and delivering exceptional service every day.
Key Responsibilities:
• Schedule customer appointments efficiently
• Coordinate trades for various repair tasks
• Respond to emergency service calls promptly
• Sign off on service requests to ensure satisfaction
• Maintain quality standards in communication
Requirements:
• Required Red Seal certification in building trades
• 3-5 years experience in warranty or construction
• Strong communication and detail orientation
• Clean driving record with...