Warranty Specialist Consultant

The Warranty Specialist Consultant is responsible for overseeing and optimizing warranty operations across an assigned dealer group, ensuring strict compliance with policies and service standards. This role serves as the primary liaison between the client and the dealer network, providing high-level reporting, strategic performance analysis, and operational guidance.

This position combines rigorous compliance monitoring with a growth-oriented approach, focusing on enhancing dealer engagement and driving operational effectiveness. Beyond oversight, the role involves the direct management and development of the Warranty Specialist team within the group, and requires the agility to step in and perform specialist duties directly when operational demands necessitate.

Job Description

Key Responsibilities

• Provide leadership, management, and support to all Warranty Specialists assigned to the dealer group.
• Monitor individual perfo...