Job Description
To work as a team with colleagues in all departments to ensure timely service and a smoothrunning operation.
To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service how to run the operation and personal discipline and grooming.
Check out with your supervisor before leaving your station or the floor for any reason
To have a full knowledge of the services and facilities provided by the hotel to answer any questions the guests may have.
Follow all safety policies to ensure a safe work area
Follow all reasonable workrelated requests made by a manager or Supervisor which may be outside your normal job activities to achieve complete guest satisfaction and service throughout the Hotel
Maintain your station in accordance with standards at all times
Develop a complete knowledge of menus
Learn and correctly use the PointofSale equipment and follow procedures
To maintain strict security measures when entering gue...