Vrbo Onboarding Specialist, VR Partner Solutions

Key Responsibilities

• Manage the end-to-end onboarding experience for assigned vacation rental partners joining or expanding on Vrbo
• Guide partners through setup requirements, platform configuration, connectivity steps, and launch readiness activities
• Act as a primary point of contact during onboarding, providing clear communication, timely follow-up, and issue resolution
• Track onboarding progress against milestones and proactively identify risks, blockers, or delays
• Collaborate with internal teams including Sales, Connectivity, Tech, Sales, Product, and Support to resolve operational issues
• Educate partners on onboarding processes, tools, policies, and best practices to help drive successful adoption
• Review partner information and account setup details for accuracy and completeness
• Maintain accurate records in internal tools and systems to ensure visibility into onboarding activity and outcomes ...