VP, Head of Claims Advocacy, Hong Kong & Macau

HK001 Marsh (Hong Kong) Limited · Hong Kong, Hong Kong Island, Hong Kong

Location
Hong Kong
Job Type
Full time
Posted
July 16, 2026

Job Description

Description:

We are seeking a talented individual to join our Claims Advocacy team. This role will be based in Hong Kong.
 

We will count on you to:

  • Manage or supervise complex negotiations with insurers to ensure best possible claim outcomes for our clients
  • Lead the claims insertion/element of tender and RFP responses for major clients and prospects
  • Direct and partner with regional and country leadership to innovate, identify and execute on new revenue models for claims advocacy.
  •  Provide oversight for implementing optimal role-cost-location alignment within the country through workflow management systems.
  •  Design and evaluate claims operations processes and strategies while managing the impact and delivery of change to achieve team operational goals and maximize process efficiencies. This would evolve working closely with our Kuala Lumpur servicing center which has dedicated claim resources.
  • Maint...
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