VP, Emerging Enterprise Contact Center Lead

A leading banking institution is looking for a candidate to manage their contact centre operations in Kuala Lumpur. This role involves receiving customer inquiries and managing the team, ensuring high-quality service, and conducting staff training. The candidate will strategize performance targets and create call scripts for campaigns. Joining the UOB family means commitment to excellence and being part of an equal opportunity employer. This is an opportunity to make a difference in the banking industry.
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