Job Description
Voice SpecialistChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible.Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Your RoleAs a Voice Specialist, you will be responsible for monitoring, maintaining, and optimizing global voice infrastructure to ensure seamless communication services across business operations.You will act as a key technical contributor, handling incident resolution, system performance monitoring, and supporting change and release processes within a structured ITIL environment.In this role, you are expected to bring hands-on technical expertise, operate independently on day-to-day activities, and collaborate across global teams to deliver reliable and high-performing ...