Visitor Experience Guide

Kentucky Derby Museum is a 501(c)(3) non-profit charitable organization that sits on the front steps of historic Churchill Downs Racetrack. It is one of the premiere attractions in the Louisville region, celebrating the tradition, history, hospitality and pride of the world-renowned event that is the Kentucky Derby. The Museum welcomes over 258,000 visitors annually; a large percentage of those visitors come from outside of Kentucky, journeying from across the country and the world. Primary Purpose:The primary purpose for this position is to provide exemplary guest interactions throughout the entire visitor experience during the Museum operating hours and after-hour rental events. This includes conducting guided tours of Churchill Downs and Churchill Downs Backside, greeting visitors, providing gallery talks within exhibit areas, and facilitating Kentucky Derby Museum programming. The Visitor Experience Guide will report to the Visitor Services Manager. This position has no direct supe...