Virtual Customer Care Representative (Remote - Contractual)

Negentropy Limited · taguig city, national capital region, Philippines

Location
taguig city
Job Type
Full-time
Posted
July 10, 2026

Job Description

ABOUT THE COMPANY

Negentropy Limited is a Hong Kong–based social marketing agency operating in the fast-paced e-commerce space. We work with performance-driven teams focused on execution, speed, and results.



We are not a “chill” company. We are a high-accountability environment where people are expected to deliver, improve, and take ownership daily.



THE ROLE

We are hiring a detail-driven, performance-focused Customer Care Representative who can handle customer interactions with clarity, accuracy, and efficiency.



This role is for someone who:

- Communicates clearly and professionally, even under pressure

- Understands how customer experience impacts retention and sales

- Resolves issues with accuracy and attention to detail

- Can maintain consistency across high volumes of inquiries

- Is comfortable handling customer calls and can communicate confidently while identifying opportunities to recom...

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