Virtual Customer Care Executive

Overview

We are seeking a reliable and customer-focused Virtual Customer Care Executive to handle inbound and outbound calls, email communication, and administrative support tasks. The ideal candidate will ensure smooth day-to-day customer interactions while maintaining accurate records and documentation.

Number of Vacancies: 2

Key Skills

• 1–3 years of experience in customer care or administrative roles
• Excellent verbal and written communication skills
• Proficiency in MS Office / Office applications (Word, Excel, Outlook, PowerPoint)
• Basic knowledge of CRM systems and email management tools
• Strong organizational skills and attention to detail
• Ability to work independently in a virtual environment
• English: Fluent (written and spoken) - Mandatory
• Hindi: Conversational to Fluent (Not mandatory)

Responsibilities

• Handle customer inquiries via phone calls, email...