VIP Guest Relations Specialist

Raffles The Palm (Emerald Palace) Dubai seeks a Guest Relations Officer to oversee all guest relations and maximise guest satisfaction from arrival through departure. The role requires a degree in Tourism & Hotel Management and at least 2 years in a luxury hotel.

Exemplary English communication, strong rapport with guests, and ability to coordinate with Concierge, Butler and Sofitel Club for events and VIP requests are essential.