VIP After-Sales Concierge: Retention & Premium Support

HomeKode in Dubai is seeking a VIP Aftersales Specialist to deliver exceptional post-purchase support and manage after-sales inquiries for high-value orders. The role emphasizes on providing premium experiences for VIP customers, resolving complex inquiries, and ensuring operational excellence through collaboration with various teams.

The ideal candidate should have a bachelor’s degree in a relevant field and at least 2–3 years of experience in customer service or after-sales support, preferably dealing with luxury or high-value products. Fluency in Arabic and English is required.