Video Conferencing Operations Engineer

Role Overview

A global organization is seeking a Video Conferencing Operations Engineer to manage and support enterprise video conferencing systems. This role ensures reliable, high-quality communication experiences by maintaining system performance, resolving technical issues, and supporting ongoing improvements in collaboration technologies.

The position works closely with internal technology teams and external vendors to deliver seamless video conferencing services across a global environment.

Key Responsibilities

• Operate, monitor, and maintain video conferencing platforms and supporting infrastructure.
• Provide technical support and troubleshooting to resolve video conferencing issues and minimize service disruptions.
• Configure and maintain systems in line with established standards, including security and change management practices.
• Document system configurations, incidents, and resolutions for k...