Vice President – ETF Client Service Account Manager - Securities Services

Vice President – ETF Client Service Account Manager (CSAM), Securities Services (Dublin)

Job Summary

The CSAM, located in Dublin, serves as the primary point of contact, escalation, and advocate for all client servicing requirements. It will require working in partnership with internal partners and clients, ensuring agreed service levels are met and future needs understood. Our mission is to deliver a world-class service experience at every client touchpoint and achieve industry-leading quality through measurable and proven service performance.

This role is aligned to Exchange Traded Fund (ETF) clients and platforms (including asset managers with ETF products), where strong client management skills are combined with a practical understanding of ETF structures and servicing models. The role will focus on asset managers who will typically have Global Custody, Depository, Fund Administration and Transfer Agency as their primary products. The successful c...