Vice President - Digital Customer Platforms

As Vice President, Digital Customer Platforms, you will lead the evolution and operational excellence of Great Eastern's customer-facing digital platform portfolio, shaping the digital experiences that power customer servicing, engagement and loyalty.

Working within the Group's digital platform strategy, you will shape and execute the platform roadmap, evolving a portfolio of digital capabilities into a scalable, reusable platform that enables straight-through servicing, accelerates innovation, supports cross-market consistency and provides the foundation for AI-enabled customer experiences.

Operating at the intersection of business, product and technology, you will co‑own platform architecture and technology direction with Group IT and lead end-to-end platform delivery, service management and operational execution. You will partner closely with the Digital Distribution Platforms team, Group Data & AI, Operations, Compliance and business stakeholders to deliver secur...