Vice president - delivery lead ( client experience & client lifecycle change, client transformation, client onboarding)

Vice President – Delivery Lead ( Client Experience & Client Lifecycle Change, Client transformation, Client Onboarding)

Location: Mumbai

This is a hands-on delivery leadership role responsible for driving end-to-end client transformation initiatives across the Wholesale franchise ( Investment Banking).

Key Responsibilities:

✅ Own end-to-end delivery of client lifecycle & client experience change initiatives

✅ Lead projects from initiation through go-live and benefits realization

✅ Partner with Front Office, Operations, Credit, Legal & Technology teams

✅ Drive client onboarding, KYC, client data & servicing transformation

✅ Manage requirements, process design, governance, risks & dependencies

✅ Lead distributed global delivery teams across regions

✅ Drive AI & data-enabled transformation initiatives

Required Experience:

7+ years of experience managing complex c...