VIC Field Engineers Team Leader

Description

The VIC Field Engineer Team Leader plays a critical leadership and operational role, responsible for leading a local team of field engineers across Victoria. This hands-on role involves delivering high-quality on-site and remote technical support while ensuring consistent and reliable field services across St Vincent’s facilities.

The Team Leader coordinates site visits, rostering, leave, team training, workload allocation, and contingent workforce support. They will identify resource gaps, initiate sourcing and onboarding of contingent workers for project or peak workload coverage, and oversee their day-to-day delivery and safe offboarding.

As a working technical lead, they remain “on the tools”, actively working as a senior technician, providing support for end user devices, printers, mobile devices, telephony, and network or infrastructure issues.

This role acts as a key escalation point for urgent technical issues, including aft...