Vancity Member Experience Readiness Lead

Vancity is hiring a Lead, Member Experience Readiness for an 18-month contract to enhance member and employee engagement during transitions. This role is critical in designing effective readiness strategies for new product implementations.

The selected candidate will play a vital role in ensuring seamless changes within the organization. With a minimum of 7 years of experience in change management, you will manage complex projects and engage stakeholders from various levels, enhancing overall readiness. This position supports a hybrid work model where on-site presence is required for significant events.

Key Responsibilities:
• Design member readiness and adoption plans
• Assess and address change management risks
• Build strong communication channels with stakeholders
• Collaborate with various departments for change adoption
• Measure and sustain adoption outcomes effectively

Requirements:
• Degree in business ...