Job Description
We are currently looking Service Design Lead for our UAE operations with the following terms & conditions.
Skills:
Proven experience in service design journey mapping service blueprinting and experience strategy.
Skilled in facilitation co-creation and stakeholder engagement.
Expertise in Figma Miro Adobe Creative Suite and prototyping tools.
Strong understanding of service design systems and frameworks.
Familiarity with Agile and cross-functional service development.
Experience conducting user research service prototyping and usability testing.
Experience:
8 years of experience in service design or related fields.
Experience leading complex cross-channel service projects from discovery to delivery.
Bachelors degree in Design Service Design HCI or a related field (Masters preferred).
Prior experience working in multinational and dynamic organizations.
Strong portfolio showcasing serv...
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