Location
Telford
Job Type
Full-time
Posted
June 27, 2026
Job Description
Lead User Researcher
Rate: £515 per day Inside IR35
Contract length - 4-month discovery phase then transitioning into a long-term engagement via rolling 6-month SOWs
Location - Primarily remote, Occasional ad hoc travel required to Telford
Bring Your Own Device (BYOD) model
BPSS clearance is required
Overview
We are seeking an experienced Lead User Researcher to drive and coordinate research across complex programmes and services. This role will ensure that service design is grounded in real user needs while aligning with policy and service outcomes.
Key Responsibilities
Research Leadership & Strategy
Define and own the overall research strategy, standards, and governance
Lead multi-team research initiatives across programmes
Ensure a consistent and scalable research approach across squads and workstreams
End-to-End Research Delivery
Plan, design and execute end-to-end research (discovery through to live...
Rate: £515 per day Inside IR35
Contract length - 4-month discovery phase then transitioning into a long-term engagement via rolling 6-month SOWs
Location - Primarily remote, Occasional ad hoc travel required to Telford
Bring Your Own Device (BYOD) model
BPSS clearance is required
Overview
We are seeking an experienced Lead User Researcher to drive and coordinate research across complex programmes and services. This role will ensure that service design is grounded in real user needs while aligning with policy and service outcomes.
Key Responsibilities
Research Leadership & Strategy
Define and own the overall research strategy, standards, and governance
Lead multi-team research initiatives across programmes
Ensure a consistent and scalable research approach across squads and workstreams
End-to-End Research Delivery
Plan, design and execute end-to-end research (discovery through to live...