Location
London
Job Type
Full-time
Posted
July 11, 2026
Job Description
User Researcher
6-Month contract - Inside IR35 - up to £580 per day
London based - hybrid working - 3 days a week onsite
Must have current and active SC Clearance
Government sector - Must have previous experience
Key Responsibilities:
Plan, lead, and deliver user research for public service in Discovery,
Apply a range of qualitative and quantitative research methods-e.g. depth interviews, usability testing, contextual inquiry, surveys-to surface behavioural insights
Synthesise research findings into clear, actionable outputs such as problem statements, user journeys, personas, and pain point maps
Translate insights into backlog priorities and design recommendations that inform product strategy and roadmap decisions
Collaborate with cross functional teams - Service Designers, Interaction Designers (UX / UI), Business Analysts and Technical leads to ensure solutions are insight driven.
Communicate findings to varied audiences-thro...
6-Month contract - Inside IR35 - up to £580 per day
London based - hybrid working - 3 days a week onsite
Must have current and active SC Clearance
Government sector - Must have previous experience
Key Responsibilities:
Plan, lead, and deliver user research for public service in Discovery,
Apply a range of qualitative and quantitative research methods-e.g. depth interviews, usability testing, contextual inquiry, surveys-to surface behavioural insights
Synthesise research findings into clear, actionable outputs such as problem statements, user journeys, personas, and pain point maps
Translate insights into backlog priorities and design recommendations that inform product strategy and roadmap decisions
Collaborate with cross functional teams - Service Designers, Interaction Designers (UX / UI), Business Analysts and Technical leads to ensure solutions are insight driven.
Communicate findings to varied audiences-thro...