User Operations Specialist

TIMO is a social entertainment platform that connects users through interactive social experiences. We are looking for a User Operations Specialist to drive user engagement, retention, and overall platform growth.

Responsibilitie

• sMonitor and analyze user behavior, engagement, and retention metrics
• .Develop and execute user engagement initiatives, campaigns, and activation programs
• .Identify user pain points and provide recommendations to improve the overall user experience
• .Collaborate multi-division to optimize user journeys
• .Track event performance and generate insights to improve user acquisition, activation, and retention
• .Conduct user segmentation analysis and support targeted engagement strategies
• .Monitor platform activities and user feedback to identify trends and operational opportunities
• .Prepare regular reports on key user performance indicators and operational metric...