User experience designer

Let’s Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Design and prototype user interfaces for websites and cross‑platform applications (web, mobile, tablet). Develop and maintain design systems, component libraries and style guides while ensuring consistent implementation of design standards across all digital channels.

Key Responsibilities Digital Channels and Technology Management : Maintain and improve day‑to‑day digital channel operations and functionality. Support technical changes for client‑facing digital platforms and assess the impact of those changes on customer experience. Customer Needs/Experience Research : Lead customer research initiatives by collecting and analysing customer and market data to understand customer segments, trends, needs and expectations. Design and Conceptualization : Collaborate with cross‑functional teams to conceptualise products and services, using data ...