Location
business bay
Job Type
Full-time
Posted
July 13, 2026
Job Description
Description
Role : Customer Support Specialist
Location : RB- Dubai Region
Role Purpose:
Customer Support Specialist role focus on providing exceptional Customer Service identify and meeting customer needs and contribution to the overall success of ADIB Branch. This role is a combination between Helpdesk & CRO under Branch development concept.
Key Accountabilities of the role
Provide prompt and efficient service to all walk-in customers
- Respond to Customer inquiries concerns and resolve issues effectively & efficiently
- Proactively identify customer needs and proactively offer relevant Products and Services as below
Finance:
- Liability Onboarding
- Covered Card
Services:
- Debit Card Inquires
- Accounts General Inquiries...