Ukrainian Speaking Customer Delight Representative

We're partnering with a global technology company to find a motivated and customer-focused Customer Delight Representative for the Ukrainian Market. Join the team and enhance the online advertising experience for clients on one of the most popular social media platforms worldwide.

• Provide support to small and medium-sized businesses using Facebook and Instagram ads products.
• Assist clients through various communication channels, including live chat, emails, and outbound phone calls.
• Resolve issues, improve customer satisfaction, and offer troubleshooting assistance to advertisers.
• Identify trends and address challenges faced by multiple SMB clients.
• Provide product and tool support to enhance clients’ advertising experience.

• Fluency in Ukrainian (C2) and proficiency in English (B2).
• Strong communication skills with a customer-focused attitud...