UK - Client Success Manager

Confidential · London, England, United Kingdom

Location

London

Job Type

Permanent

Posted

June 27, 2026

Job Description

Responsibilities

Oversee daily operations of the site, managing a team of 50+ workers to meet productivity and safety targets.

Ensure compliance with health & safety regulations, maintaining zero lost-time incidents.

Coordinate workforce scheduling to achieve 100% shift coverage and optimize labour costs.

Liaise with clients and internal departments to meet service level agreements and client expectations.

Champion adoption and usage of our product platform with team members, workers and clients.

Conduct performance reviews with staff, providing coaching and support to help them meet their targets

Supervise the accurate processing of rotas, holiday bookings, and absence tracking

Support the onboarding, development, and engagement of workers on site

Act as the key point of contact for all operational matters related to the account

Lead weekly meetings w...

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