Location
petaling jaya
Job Type
Full-time
Posted
June 19, 2026
Job Description
Senior Associate Customer Experience Technical Services Systems Integration Specialist
Make an impact with NTT DATA
Key Responsibilities
- Own larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle.
- Takes responsibility for problem resolution and troubleshooting during project lifecycle.
- Escalates complex problems to the relevant third parties.
- Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover.
- Compiles and maintaIn project administration (Time Capture and feedback to stakeholders).
- Conducts elementary presentations within the customer’s organization.
- Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
- Performs any other related task as required.
Academic Qualifications and ...
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