Trulioo Technical Account Manager Role

Become a Technical Account Manager at Trulioo and directly influence how clients utilize our digital identity verification platform. This role emphasizes collaboration within a flexible hybrid work environment.

You will act as a trusted advisor to clients, ensuring they receive exceptional support and operational success. Your role includes monitoring client performance, coordinating escalations, and collaborating with various teams to drive technical health. Work with a groundbreaking service that transforms digital trust.

Key Responsibilities: • Manage technical communications with assigned customer accounts • Identify risks in customer workflows and recommend optimizations • Provide operational best practices and technical support • Collaborate with implementation and support teams during onboarding • Create resources for internal knowledge sharing

Requirements: • Minimum 3 years in Technical Account Management or similar fields • Strong troubleshooting an...