Trilingual Customer Success Partner (Zacatecas)

We are seeking a Trilingual Customer Success Partner in Mexico City.
This is a hybrid on‐site work position; the individual will be required to visit client sites around Mexico City and the Polanco area/Mexico City office as needed.
What You'll Do
Provide responsive customer service and establish and maintain effective customer relationships to ensure maximum client satisfaction, retention, and market penetration of First Advantage employment screening products/solutions for enterprise and mid‐size organizations.
Monitor client account activity, satisfaction levels and other key indicators for issues and opportunities.
Proactively pursue solutions to issues or capitalize on opportunities at the earliest possible stages.
Maintain all required business records for assigned clients.
Promote sales opportunities and track product/revenue trends and competitive threats.
Focus efforts to provide superior service and solutions to both new and existing custome...