Travel Customer Representative/GDS

Responsibilities

• Provide exceptional customer service to clients by addressing inquiries and resolving issues related to travel bookings.
• Utilize Global Distribution Systems (GDS) to manage travel bookings and make necessary adjustments.
• Assist clients with travel itinerary planning, ensuring a seamless travel experience.
• Collaborate effectively with team members to optimize service quality and efficiency.
• Maintain accurate records of customer interactions and transactions in the database.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field preferred.
• Experience Level: Less than 1 year of experience in customer service or related field.
• Skills and Competencies: Proficient in English, strong customer service skills, problem-solving abilities, and team player mentality.
• Responsibilities and Duties: Experience in account management and famil...