Travel Accounts Team Lead - Customer Care & Ops

TP in Pasay City, Metro Manila, is seeking a BPO Team Leader for a travel account to lead a team of customer service representatives. You will oversee operations, coach your team, and analyze performance metrics to ensure customer satisfaction and service excellence.

Candidates should have 2-3 years in a supervisory role, experience in the travel industry, and excellent communication skills. The position is on-site and offers the chance to contribute to a leading global company in the customer service arena.