Transmission Performance Manager - GGS 13

The Transmission Performance Manager plays a critical role within MBNL’s Operational Services environment, leading the performance, resilience, and continuous improvement of the Transmission domain while contributing to wider network outcomes. Working across MBNL, shareholders, and suppliers, the role ensures services are delivered against agreed KPIs and expectations. Acting as a key interface, it combines performance insight, supplier management, and technical expertise to protect service availability and drive improvement.

Why this role matters

Transmission performance is fundamental to network reliability and customer experience. This role ensures strong control, visibility, and accountability, proactively identifying risks and driving recovery before customer impact occurs. By embedding governance and continuous improvement, the role supports consistent, high quality service delivery. This is a hybrid role with a minimum of 2 days per week in our Central...