Training & Quality Manager — Elevate Training & CX

A recruitment company is looking for a Training & Quality Manager to develop, deliver, and evaluate training programs while ensuring quality standards in customer interactions. This role requires a strong background in the travel industry, particularly with Expedia accounts, and the ability to manage both training and quality functions effectively. The chosen candidate will lead a team and be responsible for the training curriculum and mentoring team members. BPO experience is essential for success in this position.
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