Job Description
Manage comprehensive training and certification programs for channel partners,distributors covering product knowledge(Hardware and software), solution deployment, configuration, and troubleshooting,providing best user experience to the clients all aligning to the company goals
Develop training content and modules (presentations, manuals, e-learning, videos, and certification assessments) tailored for installers, technicians, and sales engineers.
Identify and Conduct regular training sessions, both online and on-site, to certify new and existing partners and Evaluate the training performance and effectiveness of the partner on periodic basis Collaborate with Engineering, Product, and Deployment teams to understand new features, software updates, and integration workflows.
Translate technical concepts into clear, practical training content that channel partners can apply in real-world deployments.
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