Trainer – US Bank Process

Job Title: Trainer – US Bank Process

Location: BGC, Taguig City

Work Setup: 100% Onsite

Shift: Night Shift / Staggered Shifts / Weekends as required

Headcount: 2

Salary Range: PHP 45,000 – PHP 65,000 (all-in package, depending on experience)

Job Summary

We are hiring a Trainer – US Bank Process to deliver end-to-end training for new hires and tenured associates supporting US banking operations. This role is responsible for training facilitation, coaching, quality evaluation, content development, and stakeholder coordination to ensure compliance, productivity, and service excellence.

Key Responsibilities

Training & Facilitation

• Deliver new hire training for US Banking / Financial Services processes
• Facilitate structured day training and transition programs
• Conduct refresher, upskilling, and developmental training sessions
• Coach and mentor associates to ensure...