Toyota Canada Bilingual Claims Expert

Become a Bilingual Warranty Claims Specialist at Toyota Canada in Scarborough, ON, in this hybrid role focused on dealer warranty assistance and claims processing.

This contract opportunity spans 24 months, where you will support dealers in efficiently managing Factory Warranty and ECP claims. Your responsibilities include processing claims quickly and accurately while ensuring dealer satisfaction and compliance with internal standards. You must demonstrate strong communication skills and experience in customer service.

Key Responsibilities:
• Provide focused assistance to dealers on warranty claims
• Accurately process Factory and ECP claims submitted
• Maintain high customer service standards for dealer queries
• Liaise with third-party warranty vendors
• Continuously improve warranty policy collaboration

Requirements:
• At least 2 years in customer service preferred
• Bilingual (English/French) is manda...