Toromont Power Systems Service Advisor Role

Join Toromont Power Systems as a Service Advisor and elevate your career while ensuring customer excellence. This permanent, full-time position focuses on scheduling and managing repair cycles effectively.
As a Service Advisor, you will direct equipment repairs and maintain effective communication with customers. You will collaborate with supervisors and technicians to guarantee that schedules and WIP metrics meet all business expectations. Your contribution is vital to sustaining the company’s reputation with the Caterpillar brand while promoting a safe and positive work environment.
Key Responsibilities:
• Update Service Scheduler with repair timelines
• Schedule repairs and preventative maintenance diligently
• Coordinate with service teams to meet deadlines
• Ensure timely customer support and follow up
• Process warranties and good will documentation
Requirements:
• Minimum post-secondary education
• Five years of experience in service operations
•...