Toast Senior Engineer for Care Experience

Shape the future of restaurant support as a Senior Software Engineer with Toast. This role is integral to designing tools that enhance care agents’ effectiveness and support restaurants daily.
Join the Care Experience team where your engineering skills will define high-performance, agent-oriented solutions. You’ll manage complete project lifecycles, integrating backend systems and optimizing workflows based on real-time feedback. Your collaboration through technical design and mentoring will foster a quality-driven culture within the team and improve the support experience for restaurants.
Key Responsibilities:
• Drive development of care agent tools from design to production
• Build integrations for real-time customer data access
• Maintain the performance of essential support tools
• Collaborate with operations for efficient tool design
• Mentor fellow engineers for quality improvement
Requirements:
• 5+ years of software engineering experience
• Experti...