TikTok Shop - Risk Control Strategy Product Manager

About the TeamEcommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud product manager, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including but not limited to transactions, Know-Your-Customer/Client, after-sales and seller-buyer-creator interactions. Responsibilities
- End-to-End Domain Ownership: Lead the strategic roadmap for buyer risk domain. Design and implement systemic defense frameworks—including risk engine integration, feature logic, and decision pathways— to protect sellers against buyer risks such as malicious return/refund and chargeback behaviors, buyer-seller collusion, malicious reviews and spam activities
- AI & Agent Orchestration: Drive the ...