Tier 3 Agent // Agent·e Niveau 3

Since 1998, we've been on a mission to reshape how playersinteract with their favorite games,  growing into a global team of over 12,000 professionals spread across 70+ studios in 26  countries.  

We are always there to lend a hand to video games developers and publishers by offering a  wide range of solutions: from art and audio to testing, localization and finally - Player  Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player  Engagement provides technical support, community management, and trust & safety services  for a wide range of AAA and Indie studios in the gaming industry.  

Join us in our mission to build engaging player communities and offer outstanding  experiences!  

We are looking for a Tier 3 Agent who has customer-facing experience, high-level technical support handling deep network and device isolation, and escalating verified bugs.