Tier 2 Technical Support Agent (Servers)

Tier 2 Technical Support Agent (Servers)Tier 2 Technical Support Agent (Servers)4 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Location: Remote | Schedule: Tues–Sat or Sun–Thurs (2 PM–10 PM or 1 PM starts, with rotating on-call coverage)Department: Technical Support | Reports to: Support LeadLocation: Remote | Schedule: Tues–Sat or Sun–Thurs (2 PM–10 PM or 1 PM starts, with rotating on-call coverage)Department: Technical Support | Reports to: Support LeadHelp Keep Restaurants Running — One Solution at a TimeAre you the person everyone turns to when tech goes sideways — and you love being that person?
Do you thrive in high-pressure situations, solving problems that others can't?
If so, you might be exactly who we're looking for.At Science On Call, we support restaurants by keeping their technology online and running smoothly.
As a Tier 2 Technical Support Agent, you'll be the go-to expert for complex, escalated is...