Tier 1 IT Support Specialist — Windows & Cloud Helpdesk

Lave Apparel in Tijuana is looking for a Junior Technical Support Specialist to join their IT team. This role involves providing first-line support for hardware, software, and network issues while delivering exceptional customer service.

Ideal candidates have a minimum of 2 years of corporate experience, strong technical troubleshooting abilities, and excellent communication skills. Responsibilities include diagnosing Windows device issues and assisting users with Microsoft 365 and Google Workspace.