Ticket Operations and Guest Supervisor

Join the dynamic team at REAL as a Ticket Operations and Guest Supervisor. Focus on ticket sales and enhance guest experiences at high-profile events.
In this role, you'll be responsible for the administration of ticketing processes and ensuring adherence to safety protocols for event attendees. You'll utilize Ticketmaster for ticket builds and oversee admission scanning while also providing outstanding guest services. Your leadership will help in resolving customer service matters and contributing to an enjoyable atmosphere for all.
Key Responsibilities:
• Oversee ticket sales and scanning for events
• Assist in configuring events and ticket purchasing
• Troubleshoot issues with the ticketing system and services
• Guide and support guest relations staff on-site
• Ensure guest safety and compliance within the venue
Requirements:
• 1-3 years of experience in large-scale event supervision
• Certification in relevant fields is an asset
• Familiarity with t...