Location
singapore
Job Type
Full-time
Posted
July 15, 2026
Job Description
Hotline Support
- Answer incoming hotline calls in a professional and courteous manner.
- Listen to callers’ enquiries, concerns, or requests and obtain relevant information.
- Record caller details and case information accurately in the designated system or log sheet.
- Escalate urgent or complex matters to the appropriate staff member.
- Support other ad hoc administrative duties assigned by supervisors.
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