Location
dubai
Job Type
Full-time
Posted
July 12, 2026
Job Description
- Make outbound calls to potential customers or candidates
- Handle inbound calls and answer customer inquiries
- Explain company products, services, or job opportunities clearly
- Follow up with interested clients/candidates regularly
- Maintain daily call records and update CRM/database
- Generate leads and schedule appointments or interviews
- Build and maintain good customer relationships
- Achieve daily and monthly calling targets
- Handle customer complaints professionally and escalate when required
- Coordinate with the HR, sales, or operations team for updates
- Verify candidate or customer information accurately
- Send WhatsApp messages, emails, or follow-up reminders when needed
- Maintain professionalism and positive communication on calls
- Ensure all conversations follow company policies and quality standards
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